![]() ![]() Because keep in mind, they've learned from us. They can exhibit behaviors that look like that. That's not what's happening? These machines are not sentient. Scott Pelley: Bard, to my eye, appears to be thinking. We asked Bard why it helps people and it replied – quote – "because it makes me happy." It runs on 40% solar power and collects more water than it uses - high-tech that Pichai couldn't have imagined growing up in India with no telephone at home.īut it doesn't feel like that. Our conversations with 50-year-old Sundar Pichai started at Google's new campus in Mountain View, California. Scott Pelley with Google CEO Sundar Pichai The number of people, you know, who have started worrying about the implications, and hence the conversations are starting in a serious way as well. On the other hand, compared to any other technology, I've seen more people worried about it earlier in its life cycle. On one hand I feel, no, because you know, the pace at which we can think and adapt as societal institutions, compared to the pace at which the technology's evolving, there seems to be a mismatch. ![]() Sundar Pichai: You know, there are two ways I think about it. Scott Pelley: Do you think society is prepared for what's coming? The revolution, he says, is coming faster than you know. CEO Sundar Pichai told us AI will be as good or as evil as human nature allows. We explored what's coming next at Google, a leader in this new world. The technology, known as a chatbot, is only one of the recent breakthroughs in artificial intelligence - machines that can teach themselves superhuman skills. Which is to say, with creativity, truth, error and lies. In 2023, we learned that a machine taught itself how to speak to humans like a peer. We may look on our time as the moment civilization was transformed as it was by fire, agriculture and electricity. Clear the Include a note checkbox to skip including the summary and start the Teams chat without the summary.Exploring the human-like side of artificial intelligence at Google | 60 Minutes 27:21.This helps the AI model summarize the conversations better. Share feedback about the auto-generated summary.Edit the summary to provide more details.You can select more than one contact if you want to start a group chat. They include contacts who have experience resolving similar cases or who are related to the current case. If your administrator has turned on AI and rules-based suggestions, the system suggests contacts that you might want to chat with. When you open a case or a conversation, the Teams chats pane appears on the right side of the case or conversation. View and share a conversation summary in Teams chat ![]() The application creates a new case and populates the case description with the summary.īased on the triggers enabled by your administrator, the application automatically generates and displays the summary when you request a consultation with another agent, transfer the conversation, or end the conversation. You can also perform the following actions: If the case is resolved or the conversation ends, the application displays this label as Resolution. If the model can't identify a resolution from the transcript, this section is blank. Resolution tried: Summarizes any troubleshooting steps or possible solutions that agents have tried. ![]() The model needs at least three customer messages to generate the issue description. Issue description: Summarizes the key customer problems to solve in a conversation. The summary includes the following components: You won't see a summary if the conversation doesn't include at least three messages from the customer. ![]()
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